Reference

Privacy Policy for 93pk Accounts

We collect account details, payment records and device information when you access 93pk. This policy explains what we gather, how we store it, who sees it and how you request changes or deletion.

Account securityPayment privacyAccess controlData requestsCookie notice

View Lobby Read FAQ

What We Collect and Why

93pk Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We gather your phone number, bKash or Nagad or Rocket account reference, device type and IP address when you register or deposit. Payment data stays encrypted during transmission and we retain transaction logs for account reconciliation and dispute resolution. We do not sell your information to

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third parties. We share minimal data with payment processors to complete bKash, Nagad and Rocket transfers, and with game studios to load your session. Cookie files track login state and preferences so you stay signed in across visits. You control cookie settings in your browser. We
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store records for the period required under financial record-keeping rules in jurisdictions where the service operates, then archive or delete them. Access depends on your local law and eligible regions; we cannot guarantee service availability everywhere. If local regulation prohibits online gaming, do not create an
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account. Contact our support team to request a copy of your data, correct an error, or close your account and request deletion. Response time is usually two to five business days. We update this policy when features or legal requirements change; the revised version appears on
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this page with the update date at the top.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING

How We Protect Your Information

Payment credentials never touch our servers; bKash, Nagad and Rocket transactions happen in the wallet provider's own environment. We see only the reference number after you confirm the transfer. Session data and account balances sit behind SSL encryption and access logs flag unusual login patterns so we can alert you to possible account takeover attempts.

Encrypted Transfer Every page request and API call runs over HTTPS. Your password and PIN stay hashed; even our database administrators cannot reverse them to plain text, so password-reset flows require identity verification via phone.

Cookie Control Session cookies remember your login; analytics cookies measure page speed and error rates. You can block non-essential cookies in browser settings without breaking core account functions like deposit and withdrawal processing.

Retention Limits Transaction logs stay active for six months to resolve disputes, then move to cold archive. Inactive accounts with zero balance sit for two years before we send a final reminder and schedule deletion if you do not respond.

Your Rights Request a JSON export of your account data, ask us to correct a wrong phone number or email, or submit a deletion request that wipes your profile after we confirm there are no pending withdrawals or chargebacks.

PRIVACY QUESTIONS

Contact Us About Your Data

Reach our privacy team through live chat, email or the account-settings form if you want to see what we hold, update incorrect details, or request deletion. Live chat answers fastest during Dhaka business hours; email replies arrive within one to two days.

Live Chat Open the chat icon in the lobby footer to reach a support agent. Privacy requests go to a specialist who confirms your identity before releasing data or making changes to your account record.

Email Support Send your data request to the email address listed in the contact page. Include your registered phone number so we can verify ownership before sharing account information or processing deletion requests.

Account Form Sign in and visit account settings to submit a formal data request. The form routes to our privacy officer who handles access, correction and erasure requests under applicable data-protection rules.

Common Privacy Questions

We ask for your phone number, a password and a bKash, Nagad or Rocket account reference for withdrawals. Device type and IP address are logged automatically to detect duplicate accounts and prevent fraud.

We pass minimal transaction details to bKash, Nagad and Rocket to process deposits and withdrawals, and we send a session token to game studios so they can load your balance. We do not sell data to advertisers.

Active transaction logs remain accessible for six months, then archive for the retention period required by financial record-keeping rules. Inactive accounts with zero balance are deleted after two years if you do not respond to our reminder.

Yes. Contact support or use the account-settings form to request a JSON export. We verify your identity via the registered phone number, then deliver the file within two to five business days.

Submit a deletion request through live chat or the account form. We check for pending withdrawals or open disputes, then close your profile and schedule data removal. The process completes in five to seven business days.

Session cookies keep you logged in; analytics cookies track page load times. You can block analytics cookies in your browser without breaking deposit, withdrawal or game-launch functions. Session cookies are required for secure login.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal App93pk App Info93Pk Glossary

Privacy Policy for 93pk Accounts

How We Protect Your Information

Contact Us About Your Data

Common Privacy Questions

01 What personal information does 93pk collect when I register?

02 Does 93pk share my data with third parties?

03 How long do you keep my account records?

04 Can I download a copy of my data?

05 How do I delete my 93pk account and remove my data?

06 What cookies does 93pk use and can I turn them off?

Privacy Policy

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